FAQS

Medication monitoring services help your health care provider understand what medications you are currently taking, which could interfere with newly prescribed medications. The results assist your health care provider to safely prescribe medication as part of your treatment plan. The lab can test either urine or oral fluid for many different medications.

The use of some drugs in combination can be harmful. Medication monitoring helps your health care provider decide on the treatment that is best for you. It can encourage an open discussion with your health care provider about your treatment plan, and can help to keep you safe.

Prescription medications are a common form of treatment for chronic pain and other conditions.However, each person reacts differently to them. Medication monitoring services provide your healthcare provider with essential information for the safe and effective use of your medications and, as appropriate, changes in your treatment plan.

Your health care provider’s office staff will give you directions on how to provide a sample of urine or saliva for testing. Please follow the instructions carefully. The collection device provided by your health care provider may contain instant-read test strips. Please do not tamper with these test strips. Your health care provider’s staff will interpret the preliminary results and may send the sample to an outside laboratory, such as Truetox, for further analysis and/or additional testing.

The lab will run a series of tests requested by your health care provider, which may include Urine Drug Testing (UDT) or Oral Fluid Testing (OFT), to confirm the levels of both prescribed and non-prescribed medication in your system (UDT/OFT). Your health care provider has selected Truetox Health for testing your specimen and may use these test results to personalize your treatment plan.

Truetox complies with Health Insurance Portability and Accountability Act (HIPAA) and all applicable state privacy regulations.

Your health care provider will determine when you will be tested based on your medical needs.

The laboratory will bill your insurer directly for its services. Then, your insurance company will send you an Explanation of Benefits (EOB). The EOB is not a bill. It is simply a statement that shows how your insurer processed the claim for the test. Depending on your insurance carrier, you may receive a statement for a co-payment or a deductible. More Patient Billing information.