Crystal Reece

ACCOUNT COORDINATOR
Ms. Reece manages the day to day coordination between the field sales team and our customers. She conducts training, manages, and troubleshoots our on line portal used for order placement and report retrieval. Prior to joining Truetox, Ms. Reece held several positions in healthcare and consumer customer support roles.

Joann Niesen

LOGISTICS COORDINATOR
Ms. Niesen manages the company’s courier and transportation network as well as working closely with the lab team to create an efficient and effective inventory system. She also works with our collectors who are positioned at client offices to provide excellent customer service.

Juliana Winges Daniels, MPA, CPC

REIMBURSEMENT MANAGER
Ms. Daniels has spent the last 8 years in clinical laboratory billing and reimbursement and was one of the first Truetox employees. Prior to that she had over 15 years’ experience in healthcare finance. She is a member of the American Academy of Professional Coders (AAPC), Healthcare Financial Management Association (HFMA) and the Professional Association of Healthcare Office Management (PAHCOM).